nusrat·geek
Index/09·E-commerce

Case study 09

BigCommerce E-commerce Support

Juan R. Merchan Business Development Manager, BIS Labels

Year2020
Duration2 years
CategoryE-commerce
StackBigCommerce
BigCommerce E-commerce Support for Juan R. Merchan

Juan's team at BIS Labels ran a well-established e-commerce operation on BigCommerce and needed a reliable tech resource who could step in and handle ongoing site updates without disruption to day-to-day business. The work spanned more than two years — covering banner image swaps, product copy revisions, adding label specification details like dimensions to product listings, and general content maintenance that kept the store accurate and current.

01

The brief

Keep the store clean. Keep product information trustworthy. Free the in-house team to focus on running the business instead of formatting product listings.

02

The build

Two-plus years of steady-state operational work: banner refreshes, hero image rotation, product listing copy revisions, dimension and specification additions, site upkeep across hundreds of SKUs. The work that keeps a business running.

03

The result

The site stayed accurate as the catalog evolved. The team stayed focused on commercial work, not content maintenance.

Nusrat is one of our great team leaders helping to advance our organization on digital platforms. She was quick to learn our business strategic direction and she has the leadership skills to help set us on the right path.

Juan R. MerchanBusiness Development Manager, BIS Labels

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